This document contains information about KITTCOM’s current testing and hiring process. Please also refer to the "Hiring FAQ" page for a list of Frequently Asked Questions about KITTCOM's hiring process for Emergency Services Dispatchers.

Pay and Benefits:
Starting pay is $2,687 per month. Candidates with recent experience as a public safety dispatcher may be offered a higher starting salary. New employees work 40 hour weeks while training. After initial training is complete (from 7 to 10 months) employees change to a 42 hour workweek with automatic overtime and pay increases to $2,843 per month. After reaching 2,080 hours of total employment, (about 1 year) there is a raise to $3,004 (2010 pay scale - 2011 wage $3,117) per month. After another 1,040 hours of employment (about 18 months of total employment) there will be another raise to at least $3,283 per month (2011 scale), with additional raises per the Union contract with General Teamsters Local 760.  KITTCOM also offers medical, dental and vision benefits for employees and their dependents.

Minimum Qualifications:
• Be at least 18 years of age at the time of application.
• High school graduation or GED.
• No disqualifying criminal history or drug use.
• Ability to type 30 words per minute.
• Ability to work rotating shifts, weekends, holidays and widely varying hours.

A one page test registration form is available here or you may pick one up at the front counter at the Ellensburg Police Department, 100 North Pearl Street, Ellensburg, Washington during business hours. If you would like to have a registration form mailed or faxed to you, please call (509) 925-8534 with your request. There is a $10.00 non-refundable registration fee that must be submitted when you return your test registration form. Please make your check or money order payable to “KITTCOM”. (Sending or dropping off cash will disqualify you from the process.)

Testing Registration Deadline:  Currently Not Hiring

• Your completed registration and $10 testing fee must be received by the deadline.
       BY MAIL ONLY – KITTCOM, 700 Elmview Road, Ellensburg, WA 98926 (because of security, you may not drop off your registration at the 911 center.)
       IN PERSON ONLY – Stop by the Ellensburg Police Department at 100 North Pearl Street, Ellensburg, during business hours. You MUST place your registration form and testing fee in a sealed envelope with “KITTCOM” on the front in order for EPD’s office staff to be able to accept it.
• KITTCOM does not accept faxed test registrations.

After you submit your registration, you do not need to take any further action prior to appearing at the test site for the first written test.

Written Testing:  Currently Not Hiring
• Date & Time:
• First Test Location:   KITTCOM, 700 Elmview Rd (at the SE corner of Airport and Elmview Roads near Bowers Field), Ellensburg.
• Late arrivals will be disqualified. The test registration fee is not refundable.

The first test is a written multi-tasking test that only takes about 15 minutes to administer. Candidates must pass the first test to qualify for the next portion of the testing session. Historically, about one half of all candidates pass the first test.

Candidates who pass the first test will be scheduled for appointments later on Saturday for one additional tests at KITTCOM, which is computer based. Since only seven candidates may be tested on the computer based test at one time, the next portion of the testing process takes place throughout the day in two hour blocks starting about 10:30 a.m., 12:30 a.m., and 2:30 p.m. Appointments will be offered in order of score, so candidates with the highest scores on the first test will choose their test times first. (Candidates may trade test times among themselves if they wish.) The computer based testing will evaluate skills in multi-tasking, listening, cross referencing, data entry, decision making, memory recall, prioritization and other job related tasks. The written test administered to those who pass the computer based test measures job suitability and workplace skills.

Candidates who pass the testing will be scheduled for an interview. After all the interviews are complete, KITTCOM will notify each candidate of the results of his or her initial interview by phone or e-mail.

Candidates invited to continue in the hiring process will be required to complete a formal job application and bring it to the next portion of the selection process, which is a preliminary background interview on (Currently Not Hiring).